Hyderabad Local Train Passenger's Frustration With Online Ticketing System Sparks Debate
NDTV
While some users pointed out that the limitation was in place to prevent misuse of the system, others said that they faced the same issue while booking the ticket.
The Unreserved Ticketing System (UTS) app has become a crucial tool for local train commuters in Mumbai, Hyderabad and other cities. However, there are also many challenges that people face while booking a train ticket online. Recently, X user Venkat took to the microblogging site to complain about the difficulties he faced while booking an online ticket for a local train via the UTS app. He shared a screenshot of the app, which showed that he tried booking an unreserved journey ticket on an MMTS coach routing between Lingampalli and Bharat Nagar stations in Hyderabad, Telangana. His post highlighted a significant limitation of the app that left him stranded. My long distance train arrived and there is a local train ready to depart from the adjacent platform. I couldn't board that because I had to go out to scan the QR code as this app didn't allow me to book the ticket.This is what happens when the babus sitting in the AC rooms… pic.twitter.com/pme5UbVymT
"My long distance train arrived and there is a local train ready to depart from the adjacent platform. I couldn't board that because I had to go out to scan the QR code as this app didn't allow me to book the ticket. This is what happens when the babus sitting in the AC rooms don't want to know how things work," Mr Venkat wrote while sharing a screenshot of the UTS app, which showed his struggle with booking the ticket.
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