How staff respond to medical emergencies on Chennai Metro trains

On February 24 at 10.20 a.m., P.M. Rajeev was behind the wheel in a Chennai Metro train when he received an emergency alarm from a passenger in the last coach about a co-passenger fainting. The train had crossed Nehru Park and was heading to Egmore Metro Rail station. Mr. Rajeev immediately informed the operational control centre. The centre in turn informed J. Rajesh, the station controller of Egmore Metro Rail station. In a few minutes, Mr. Rajesh arrived at the platform with a wheelchair. As the train reached the station, the passenger was escorted out on the wheelchair. Mr. Rajesh had also called for an ambulance.