House Panel Seeks Uniform Ticket Cancellation Charges Across Airlines
NDTV
According to the Parliamentary panel, there is a need for rationalising the cancellation charges and prescribing an upper limit of such charges to be collected from passengers.
A Parliamentary panel on Wednesday pitched for having uniform charges for cancellation of air tickets across airlines and expressed concerns that the charges are not regulated by the government.
In its report tabled in the Rajya Sabha, the Department-related Parliamentary Standing Committee on Transport, Tourism and Culture appreciated the civil aviation ministry's guidelines to all airlines/ airports to extend facilities to passengers in case of cancellation or delay of flights.
According to the panel, there is a need for rationalising the cancellation charges and prescribing an upper limit of cancellation charges that can be collected from the passengers.
It expressed concern over the ministry's reply that cancellation charges are not regulated by the government, which has resulted in no uniformity in the charges levied by different airlines.