Hertz clarifies policy for employees after Puerto Rican man was denied rental car
CBSN
Hertz has rewritten some of its policies to make it clear to employees that Puerto Rico driver's licenses are valid forms of identification for car rentals, and that Puerto Ricans do not need to provide further proof of ID in the U.S. The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
The incident occurred on May 10 at Louis Armstrong New Orleans International Airport when Humberto Marchand was denied his Hertz rental vehicle after showing his Puerto Rico driver's license. The Hertz employee demanded to see Marchand's passport, which he was not carrying because Puerto Ricans are U.S. citizens, rendering a passport unnecessary for travel in the U.S.
In response, Jenniffer González-Colón, Puerto Rico's congressional representative, wrote directly to Hertz CEO Stephen Scherr last week, saying that it was "unacceptable that, more than 100 years after obtaining U.S. citizenship, Puerto Ricans are still discriminated against and treated like second-class American citizens."
