"Ground Staff Denied Everything": Flier Snubs IndiGo Over Diverted Flight
NDTV
IndiGo said all passengers on board flight 6E-221 were provided with meals and given the option of either a refund or an alternate flight.
Passengers travelling on a Mumbai-Ranchi flight alleged that they had a harrowing experience after it was diverted to Kolkata due to bad weather as the airline staff refused to make arrangements for them after landing despite promising it onboard. @DGCAIndia@JM_Scindia@PMOIndia@Pib_MoCA must penalize @IndiGo6E for disgraceful illegal deporting of passangers at 3rd location and providing zero assistance @chetnango@Pooja_Singh_lko@AmbikaPanditTOI@AmodRaiLive@pratyush_ranjan@PTI_News@KolkataAirportpic.twitter.com/67fmfj5qxb
Private carrier IndiGo, however, said that all passengers on board flight 6E-221 on January 19 were provided with meals and given the option of either a refund or an alternate flight.
A passenger on the flight, Vikram Srivastava, shared on social media that they were "falsely promised" hotel stays and alternate flights, and were then deboarded.
