Government Says Working On Using AI To Reduce Pendency Of Consumer Cases

The ministry also said the National Consumer Dispute Redressal Commission (NCDRC) has successfully resolved 854 cases during August, the highest disposal rate in the current year.

The Consumer Affairs Ministry today said it is working on using artificial intelligence (AI) to reduce the pendency of cases in various consumer courts in the country.

The ministry also said the National Consumer Dispute Redressal Commission (NCDRC) has successfully resolved 854 cases during August, the highest disposal rate in the current year.

This was possible due to proactive steps taken by the NCDRC, streamlined processes and advanced technology like E-daakhil, which helped resolve cases faster than ever before, it added.