Google’s newest office for AI designers has everything — except decent Wi-Fi

Google has been touting the myriad innovations in the first building wholly designed and built by the web giant, even moving workers in to focus on its highest-profile project: generative artificial intelligence.

But, some say they wish the innovations had included decent Wi-Fi.

The “Bay View” building, located on the Alphabet unit’s Mountain View, Calif., headquarters, has been plagued for months by inoperable or, at best, spotty Wi-Fi, according to six people familiar with the matter.

Its recliner-laden collaborative workspaces do not work well for teams carting around laptops, since workers must plug into ethernet cables at their desks to get consistent internet service.

Some make do by using their phones as hotspots.

The company promoted the new building and surrounding campus in a 229-page glossy book highlighting its cutting-edge features, such as “Googley interiors” and “an environment where everyone has the tools they need to be successful.”