Frustrated airline travelers contend with summer season of flight disruptions

Washington — Surging summer delays and a record number of travelers have made a habitually horrible peak airline travel season feel even worse.

While flight cancellations are down about 14% this summer compared to last, according to flight tracking website FlightAware, delays are up, and so are frustrations.

"It got cancelled," one flyer told CBS News of their flight. "We don't know why, and they aren't going to fly us out until two days from now."