Federal regulator demands answers from Bell MTS over landline service complaints
CTV
Federal regulators are demanding answers and solutions from the bell MTS after several Manitobans have spoken out about their landline phone service which they call unacceptable.
Federal regulators are demanding answers and solutions from the bell MTS after several Manitobans have spoken out about their landline phone service which they call unacceptable.
The main landline at St. George’s Anglican Church in Crescentwood has been down since late April. Mary Smith, a parish administrator, said many parishioners there rely on that old school phone service.
“It’s been really frustrating, at this point, it’s hard for people to reach the Church,” said Smith.
Making matters worse, the phone line is connected to the church’s security system, so calls were rerouted to a backup line.
“And that line was going down as well and we were getting security alarms to the people who answer to them,” said Smith.
The Church’s service provider is Bell MTS.
“They apparently came and nobody seems to know what they did and we still don’t have a phone,” said Smith. “It would be nice if they could provide constant service, that’s all we’re asking."
