Facebook moderator quits due to stress induced insomnia, says company does not give mental health support

A Facebook content analyst in a letter has noted that breathing exercises are not enough and that while it may help an employee to get back to work, it does not do a lot for stress induced insomnia.

A Facebook content moderator in Texas has called out the company’s moderation system and its failure to support content analysts. In a note penned by the moderator, who has now quit his job, has noted that Facebook encourages moderators to do "breathing exercises'' instead of providing adequate mental health support. He has also noted that the company severs the connection between the policy makers of the platform and the moderators who spend the most time enforcing them. Following a class-action lawsuit, last year Facebook in a statement had noted, “We are grateful to the people who do this important work to make Facebook a safe environment for everyone. We’re committed to providing them additional support through this settlement in the future.”