Facebook has language blind spots around the world that allow hate speech to flourish
CNN
For years, Facebook CEO Mark Zuckerberg touted his mission to connect the entire world — and his company has come closer than perhaps any other to fulfilling that lofty goal, with more than 3 billion monthly users across its various platforms. But that staggering global expansion has come at a cost.
Facebook's own researchers have repeatedly warned that the company appears ill-equipped to address issues such as hate speech and misinformation in languages other than English, potentially making users in some of the most politically unstable countries more vulnerable to real-world violence, according to internal documents viewed by CNN.
The documents are part of disclosures made to the Securities and Exchange Commission and provided to Congress in redacted form by Facebook whistleblower Frances Haugen's legal counsel. A consortium of 17 US news organizations, including CNN, has reviewed the redacted versions received by Congress.