EXCLUSIVE: OIG report shows major turnaround in Social Security Administration's phone service under Trump
Fox News
An inspector general audit confirmed Social Security’s phone service data was accurate after Sen. Elizabeth Warren, D-Mass., raised concerns, finding improved performance in fiscal 2025.
Jasmine Baehr is a Breaking News Writer for Fox News Digital, where she covers politics, the military, faith and culture.
The review was initiated after Warren expressed concerns in June about long wait times and the reliability of SSA’s phone performance data. She formally requested an audit on July 24, prompting SSA Commissioner Frank J. Bisignano, who serves under President Donald Trump, to agree to an independent review by the watchdog.
The audit found that SSA served 68 million callers during fiscal year 2025, either through live agents or automated systems, a 65% increase from the prior year. Average wait times fluctuated early in the year but improved steadily, according to the audit, ending the fiscal year at roughly seven minutes in September after peaking at about 30 minutes in January.
House Oversight Committee probe targets Minnesota social services fraud allegations as Chairman James Comer requests testimony from seven state officials.
Sen. Bernie Sanders, I-Vt., blocked a bipartisan cancer research bill, prompting GOP lawmakers to accuse him of "killing kids" over health amendment.
Rep. Jasmine Crockett fired back at Vice President JD Vance after he mocked her Texas Senate run at AmericaFest 2025, defending her authenticity and criticizing his record.
Former Speaker Nancy Pelosi said in a new interview that President Donald Trump's speech to the nation was a "demonstration of his mental incapacity."
President Trump said he "would love to" remove federal funding NPR during a meeting at the White House in March – and he fulfilled that goal in July.
Former prisoner shares how Trump's pardon freed him from life sentence, but supervised release rules still prevented mourning parents with brothers.
CBS' "60 Minutes" mysteriously delayed a segment about migrants who were sent to El Salvador's maximum-security prison after being deported by the White House.
Physics Professor Scott Watson tells Fox News that Brown shooting suspect Claudio Manuel Neves-Valente complained about U.S. life and showed troubling behavior.
Acting CISA Director Madhu Gottumukkala allegedly failed polygraph test, prompting Department of Homeland Security to suspend six cybersecurity officials.
New York City Mayor-elect Zohran Mamdani shared a video of himself celebrating Hanukkah with actor Mandy Patinkin, lighting a menorah and preparing dinner.
President Trump photo restored to Jeffrey Epstein files after U.S. Department of Justice review determined no victims were depicted in the image, officials said Sunday.
Charlamagne tha God criticized both Democrats and Republicans for disrespecting working-class Americans in an ABC discussion about what surprised him about 2025.
Charlamagne Tha God said during an interview on Sunday that President Donald Trump succeeded in securing the border but criticized his immigration tactics.