Delta named best U.S. airline of 2023 by The Points Guy for 5th year in a row

For the fifth consecutive year, Delta Air Lines was named the best U.S. airline of 2023 by The Points Guy, a travel information website.

The ranking takes into account factors such as reliability, affordability, loyalty programs and customer experience. Despite a slight drop in its score compared to last year, Delta remains the best-performing airline. 

The airline scored high marks in several areas, especially reliability, according to Brian Kelly, founder and CEO of The Points Guy.