Delays, 'mistakes' in Montreal health messaging to parents as Omicron sweeps schools: letter
CTV
A Thursday letter to parents from Montreal regional public health obtained by CTV News reveals the rapid spread of the Omicron variant led to delays in contact tracing and contacting parents with screening and isolation information.
A Thursday letter to parents from Montreal regional public health obtained by CTV News reveals the rapid spread of the Omicron variant led to delays in contact tracing and contacting parents with screening and isolation information.
“The significant increase in cases and outbreaks in schools, particularly elementary schools, has led to a delay in the delivery of letters of instructions to parents regarding isolation and screening recommendations for their children,” read the Thurday letter.
“Amidst the letters sent in the past few days from public health to parents through the schools, some mistakes were discovered, caused by programming issues in automated emails,” it continued.
“It is possible that certain parents of children having been in contact with a case of COVID-19 did not receive our recommendation letters in a timely fashion.”
