
CRTC posts independent report on Rogers outage, says company made necessary changes
BNN Bloomberg
An independent report into the 2022 Rogers outage says the company lacked several protections and redundancies that could have either prevented the outage or ended it sooner.
The report delivered to the Canadian Radio-Television and Telecommunications Commission says that since the outage, the telecom company has implemented the changes needed to address the cause of the outage and improve network resiliency and reliability.
In a separate letter posted to its website Thursday, the CRTC confirmed that Rogers has also implemented all the report's additional recommendations.
"We said we would fix this – we completed a full review of our networks, strengthened our network resiliency, implemented all the report recommendations, and today our networks are recognized as the most reliable by global benchmarking leaders," said Rogers spokeswoman Sarah Schmidt in a statement.
