CRA opens public consultation on updated retail tariff instruction 2025

Doha, Qatar: The Communications Regulatory Authority (CRA) has opened a public consultation to seek feedback on the updated Retail Tariff Instruction...

Doha, Qatar: The Communications Regulatory Authority (CRA) has opened a public consultation to seek feedback on the updated Retail Tariff Instruction (RTI) 2025. This consultation is part of CRA's ongoing efforts to develop regulatory frameworks and adapt to changes in the telecommunications sector.

The updated version builds on the original Decision of the President of the CRA No. (3) of 2018, issuing the Retail Tariff Instruction which laid the foundation for Qatar’s retail tariff regulatory framework and has been in force since January 1, 2019. 

The RTI applies to all licensed service providers who offer telecom services to the public in Qatar. It sets out rules, procedures, and requirements for retail offers for telecommunications services.

The 2025 revision introduces several important updates, drawing on the experience accumulated by the CRA in the process of retail tariff regulation since the RTI came into force, and aligning with international best practice. 

These include enhanced tariff classification, stricter provisions on service periods and exit penalties, clearer guidance for promotional and bespoke tariffs, and expanded reporting requirements for loyalty programs. And expanding the flexibility in providing a variety of services, enhancing consumer value while ensuring regulatory compliance.