
Consumer authority penalises Paytm Mall, Snapdeal for selling defective pressure cookers
Zee News
In two separate orders, the CCPA found Paytm Ecommerce Pvt Ltd (Paytm Mall) and Snapdeal Pvt Ltd guilty of selling defective pressure cookers.
New Delhi: The Central Consumer Protection Authority (CCPA) has imposed fine of Rs 1 lakh each on e-commerce firms Paytm Mall and Snapdeal for selling non-standard pressure cookers and asked them to recall the sold items as well as reimburse the amount paid by the consumers.
In two separate orders, the CCPA found Paytm Ecommerce Pvt Ltd (Paytm Mall) and Snapdeal Pvt Ltd guilty of selling pressure cookers, which did not conform to BIS standards and were non-compliant to Domestic Pressure cooker (Quality Control) Order 2020 (QCO).
Paytm Mall listed pressure cookers of Pristine and Quba on its platform despite the product description clearly stating that it does not carry ISI mark.
According to the order dated March 25, the CCPA has ordered Paytm Mall to notify all consumers of the 39 pressure cookers sold on its platform, recall the pressure cookers and reimburse their price to the consumers. It has been asked to submit a compliance report of the same within 45 days.
Snapdeal listed pressure cookers of Saransh Enterprises and AZ Sellers on its platform that were non-compliant to the norms.













