Commercial Bank receives the “Most Innovative Customer Service Bank” award from International Finance Magazine
Gulf Times
Commercial Bank, the leading digital bank in Qatar, has received for the second consecutive year, the “Most Innovative Customer Service Bank” award in Qatar for 2022, the prestigious digital award from International Finance Magazine.
The award follows a rigorous assessment process of the nominated institutions’ customer experience, availability of innovative customer-oriented products, customer relationships, and customer satisfaction reviews, feedback, and testimonials, including as a source of strategic competitive advantage. The International Finance Awards recognizes industry talents, leadership skills, industry net worth and capability on an international platform
Commercial Bank has introduced many key features and innovative services throughout the past year and will continue to bring the latest innovations to customers while providing clear guidance and education about new products and services. All of these innovations, have been developed and launched to fulfil customer needs, and to provide them with an exceptional banking experience.
Joseph Abraham, Commercial Bank’s GCEO, said: “This award reflects our commitment to innovation and digital transformation to enhance the customer experience. Creativity and innovation is a core part of Commercial Bank’s business strategy, and our continuous investment in technology ensures that Commercial Bank is well positioned to lead the sector in terms of client experience. We will continue to focus on improving services and empowering our customers to seamlessly do 100% of their banking without having to visit a branch and all with a great client experience."
