Charlotte Police Department turning to customer service to 'revolutionize' policing
ABC News
Customer service when it comes to policing? "Totally outside the box and totally different."
Customer service police reform is coming to Charlotte North Carolina. -- Policing and high-quality customer don't typically go hand in hand, but Charlotte Police Chief Johnny Jennings wants to change that. "I want to put something new in the law enforcement profession that is totally outside the box and totally different," Jennings told ABC News. The killing of George Floyd and the racial reckoning seen throughout the U.S. has reignited debates over how police officers should interact with the public. For the Charlotte-Mecklenburg Police Department, that means customer service. Jennings said the idea came about after a positive dining experience at a Chick-fil-a.More Related News