Centre's Move To Curb Fake Reviews On Online Shopping Websites, Apps
NDTV
The consumer affairs ministry along with the Advertising Standards Council of India (ASCI) held a virtual meeting on Friday with stakeholders, including e-commerce entities, to discuss the magnitude of fake reviews on their platforms.
The government today said it will develop a framework to keep a check on fake reviews posted on e-commerce websites and apps to protect consumer interest.
The consumer affairs ministry along with the Advertising Standards Council of India (ASCI) held a virtual meeting on Friday with stakeholders, including e-commerce entities, to discuss the magnitude of fake reviews on their platforms.
Fake reviews mislead consumers into buying online products and services.
According to an official statement, the Department of Consumer Affairs (DoCA) will develop these frameworks after studying the present mechanism being followed by the e-commerce entities in India and best practices available globally.