
CBC asks court to keep Gem subscriber numbers confidential
Global News
The information commissioner ordered CBC to make available the number of paid subscribers to Gem following an access-to-information request for the data.
CBC/Radio-Canada has filed an application in Federal Court to fight an order directing it to disclose subscriber numbers for its Gem streaming service.
The information commissioner ordered CBC to make available the number of paid subscribers to Gem following an access-to-information request for the data.
CBC/Radio-Canada president Marie-Philippe Bouchard told The Canadian Press the subscriber numbers are sensitive commercial information.
That confidentiality matters when it comes to things like commercial negotiations on bundling Gem with other streaming services, Bouchard added.
The public broadcaster is “charged with making some of our budget out of commercial relationships,” she said.
“And that has to be played according to the rules of the market. And so we’re finding ourselves, with this ruling, uncomfortable with the interpretation.”
In refusing to disclose the numbers, CBC cited exemptions for programming activities and information that could harm its competitive position.
In her final report on the access-to-information complaint, Information Commissioner Caroline Maynard wrote that while the subscriber numbers relate to CBC’s programming activities, they also relate to its general administration — which means the exemption to disclosure does not apply.













