Calgary senior says alarm company won’t cancel dead husband’s contract
CTV
A Calgary senior says she's being threatened by an alarm company over a broken system that is costing her thousands of dollars and keeping her up at night.
A Calgary senior says she's being threatened by an alarm company over a broken system that is costing her thousands of dollars and keeping her up at night.
Uma Kar says her husband signed up for a Safety Alarm security system for their Douglasdale home before he passed away in 2022.
The company's website says it is "one of the fastest-growing security companies in Alberta" and provides "peace of mind" to its clients – but Kar's experience has been anything but peaceful.
Kar says the security system's alarm started ringing randomly with no apparent trigger about a month ago.
"The first morning, it was 7:30 a.m. that the alarm went off," she said. "After that, it (started) happening every two or three days. It happened at 5 a.m., 5:30 a.m., 6 a.m., 6:30 a.m. The latest one was 9:30 a.m. and I was still sleeping my bed."
The senior says each and every time, she's been terrified, climbing out of bed to grab a phone and call her son, worried someone may be breaking in.
She also says each and every time, Safety Alarm has failed to act.
