Calgary cab driver refused to pick up a blind woman and her service dog
CTV
Feb. 12 was just another afternoon she needed a lift and used the Calgary United Cabs app in the downtown core to place her order. She was stunned by what the driver told her.
Kim Kilpatrick and her guide dog Ginger are used to getting rides in taxi cabs.
Feb. 12 was just another afternoon she needed a lift and used the Calgary United Cabs app in the downtown core to place her order.
She was stunned by what the driver told her.
"I went across the street and my dog was working, so she was guiding me. It's pretty obvious," said Kilpatrick.
"When we got close, (the driver) said no dogs in the car and we explained that this was a guide dog and she was legally obligated to be with me everywhere and then he said well, you could put her in the trunk and we said absolutely not."
Kilpatrick cancelled the ride and ordered another but received no help from the original driver.
She learned he told his dispatch his fare never showed up.
For the last seven-and-half months, Toronto resident Heather McArthur has been living out what she describes as her 'worst nightmare.' On Feb. 7, her then three-year-old son Jacob along with his father Loc Phu 'Jay' Le departed for what was supposed to be a week-long visit to Vietnam to celebrate the Lunar New Year with family, McArthur says.