BigBasket Apologises After X User Praises Ice Cream-Sanitary Napkin Combo
NDTV
BigBasket was also quick to react to the tweet. However, the quick delivery platform took the compliment for a complaint and apologised for the non-existent issue.
In today's social media landscape, frustrated customers often take their complaints to digital platforms to call out companies. However, there are also moments when brands earn praise for their thoughtful gestures. Recently, a social media user praised the e-commerce platform and online grocery store BigBasket. Taking to X (formerly Twitter), user Amirtha Murugesan shared a word of appreciation for the company for offering sanitary napkins and ice cream combo. She shared a screenshot of the creative discount combo and applauded the marketing trick used by the e-commerce platform. well played @bigbasket_compic.twitter.com/sj7p5vWppc @ewyuckugh We regret the inconvenience caused. Could you please help us with your registered contact number via DM? We'll do our best to sort this issue out.
"well played @bigbasket_com," Ms Murugesan wrote, sharing the screenshot of the combo pack and tagging the company.
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