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Biden team, UnitedHealth struggle to restore paralyzed billing systems after cyberattack

Biden team, UnitedHealth struggle to restore paralyzed billing systems after cyberattack

CBSN
Friday, March 08, 2024 10:39:45 AM UTC

Margaret Parsons, one of three dermatologists at a 20-person practice in Sacramento, California, is in a bind.

Since a Feb. 21 cyberattack on a previously obscure medical payment processing company, Change Healthcare, Parsons said, she and her colleagues haven't been able to electronically bill for their services.

She heard Noridian Healthcare Solutions, California's Medicare payment processor, was not accepting paper claims as of earlier this week, she said. And paper claims can take three to six months to result in payment anyway, she estimated.

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