Austin, Texas, police to stop responding to non-emergencies beginning today
Fox News
Austin, Texas, police are now asking the public to use 311 instead of 911 to report non-emergencies, authorities said.
"Please understand, if somebody is in danger, we’re still going to send a marked unit and a uniformed officer to go handle it," Interim police Chief Joseph Chacon explained Wednesday, according to KXAN-TV. "But for crimes that may have already happened and are now being reported, we are looking at alternative measures, and that’s what we’re working on now."
Chacon said the changes come amid recent staffing challenges, reimagining public safety task force recommendations, and its review of its patrol COVID-19 mitigation protocols, which started May 2020.
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