Austin investigates report that man has heart attack, dies waiting on 911 amid staffing shortage
Fox News
An Austin, Texas, woman says her husband died of a heart attack as she sat on hold with 911 for more than 15 minutes as staffing shortages continue to cause issues in the city.
Gotcher, whose call to 911 was recently featured in a campaign ad for Travis County judge candidate Rupal Chaudhari, said she asked her father-in-law to also call the emergency dispatcher so that she wouldn’t lose her place in line, and his call took more than 10 minutes. Andrew Mark Miller is a writer at Fox News. Find him on Twitter @andymarkmiller and email tips to AndrewMark.Miller@Fox.com.
"It took him 10 minutes, and then the 911 company realized he was in a different county, so they transferred him, and it took another three minutes," Gotcher said. "Mine was a minimum of 15 if not 20 minutes."