American Airlines to boarding group cheats: Wait your turn
CBSN
Attention American Airlines passengers! If you're one of those overeager travelers who jumps the queue by boarding before your assigned group, the carrier is coming for you.
American Airlines told CBS MoneyWatch that it's piloting technology that alerts gate agents when customers try to board planes prematurely, meaning before their assigned boarding group has been instructed to line up at the gate. Such passengers' boarding passes will trigger an audible sound and display a message to gate agents. They will not be permitted to board and will instead be instructed to wait their turns.
"We are in the early phase of testing new technology used during the boarding process," the airline said in a statement. "The new technology is designed to ensure customers receive the benefits of priority boarding with ease and helps improve the boarding experience by providing greater visibility into boarding progress for our team."
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