Amazon wanted Twitter warriors with ‘great sense of humor,’ leaked doc shows

Amazon sought out warehouse staffers with a “great sense of humor” to build a squad of Twitter warriors to knock down criticism of its fulfillment centers, a leaked document reveals.

Amazon started recruiting rank-and-file workers for its social-media army in 2018 through an initiative that was known by the codename “Veritas,” the Latin word for truth, according to the document obtained by The Intercept. The e-commerce colossus gave these fulfillment center “Ambassadors” a mandate to “vigilantly refute untruths” about what it’s like to work inside its warehouses, where Amazon has been accused of running workers ragged, the 10-page memo shows.