Allow port out SMS facility irrespective of tariff offer, voucher value, TRAI tells telcos
Zee News
TRAI said in the recent past it has received complaints from subscribers over their inability to send SMS on short code 1900 specified for UPC (Unique Porting Code) generation.
Sector regulator TRAI on Tuesday directed telecom operators to "immediately" enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans.
The Telecom Regulatory Authority of India (TRAI) took a strong note of telecom service companies not providing outgoing SMS facility in certain prepaid vouchers.
TRAI said in the recent past it has received complaints from subscribers over their inability to send SMS on short code 1900 specified for UPC (Unique Porting Code) generation, for availing mobile number portablity facility despite having sufficient balance in their prepaid accounts.
