Airtel Fined Millions In This Nation For Cheating Customers Of Call Time
NDTV
Airtel Malawi did not immediately respond to AFP requests for comment.
Malawian regulators on Wednesday fined the local unit of Bharti Airtel the equivalent of around $2.6 million for skimping on airtime owed to consumers in one of the world's poorest countries.
The Competition and Fair Trade Commission imposed a 2.1-billion-kwacha ($2.6 million) fine on mobile operator Airtel Malawi for engaging in "unconscionable conduct" in withholding airtime owed as part of a loyalty programme.
Airtel Malawi is part of Bharti Airtel Limited that operates in 18 countries across Asia and Africa. The company describes itself as the largest mobile operator in Africa.
The commission's acting executive director Apoche Itimu told a news briefing that the commission launched an investigation into Airtel Malawi on September 16, following several complaints from consumers.
