After RBI Clampdown, Paytm Shares Important Updates For Its Users
NDTV
Following RBI restrictions on its mobile wallet, Paytm addressed user concerns through an FAQ.
A day after the Reserve Bank of India (RBI) instructed Paytm Payments Bank (PPBL) to cease its widely-used mobile wallet operations and other related activities, the company responded to user inquiries by addressing frequently asked questions. You can continue using the existing balances on your Paytm FASTag. We started our journey of working with other banks over the last two years, which we will now accelerate pic.twitter.com/clsDLVUD1N Your Paytm POS and Soundbox services remain unaffected and we will continue to onboard new offline merchants. pic.twitter.com/SbrNfQIGto "This is an important moment for all of us, we have seen the update from RBI. The important thing is that we have been given directions and we are taking immediate steps to comply," says our Founder and CEO @vijayshekhar
The payments firm took to X, formerly Twitter to address user concerns through an FAQ. In multiple posts on X, Paytm answered questions after RBI ordered the payments bank subsidiary of Paytm to stop accepting fresh deposits in its accounts or popular wallets from March.
The company issued a clarification about FASTag, Paytm said that the RBI order does not impact user deposits in their savings accounts, wallets, FASTags, and NCMC accounts, and they can continue to use the existing balances.
