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A student loan servicer told some borrowers payments will be auto-debited Sept. 1. They won't.

A student loan servicer told some borrowers payments will be auto-debited Sept. 1. They won't.

CBSN
Friday, August 19, 2022 12:43:56 PM UTC

Some people with student loans received a notice Thursday from their servicer that their next payment would automatically debit at the beginning of next month — but the Education Department said any communications from servicers about payments restarting was sent in error.

The clock is ticking down on the expiration at the end of the month of the student loan payment pause, a pandemic measure that halted borrowers' payments and set their interest rate to zero. But student loan servicer Nelnet sent borrowers an email saying payments would automatically debit Sept. 1 and to check their website up to three days prior to make changes to that scheduled debit.

It is not clear how many borrowers received the message.

Read full story on CBSN
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