'A lot of sleepless nights': Ontario man says dream trip to 2022 World Cup in Qatar ruined by $7,600 in extra charges
CTV
An Ontario man who went on a dream trip to see Team Canada play in the World Cup in Qatar last November said it was an expensive experience. But, it became even more pricey when he was 'double billed' for his accommodations and he's been fighting the charge ever since.
An Ontario man who went on a dream trip to see Team Canada play in the World Cup in Qatar last November said it was an expensive experience. But, it became even more pricey when he was “double billed” for his accommodations and he's been fighting the charge ever since.
"I definitely wanted to indulge in the experience of going to the World Cup and I was excited, but this double billing issue has been extremely frustrating,” said Bryan Palma of Toronto.
Palma said hotel accommodations in Qatar were extremely pricey and one of the most inexpensive places he could find to stay was on a docked cruise ship near the soccer venue.
Palma said he booked a room on the cruise ship through Qatar Accommodations, but instead of charging him once, his credit card was charged four times.
"It was then, when they said, ‘Yeah it's been charged four times and refunded twice, but you still have a double charge on it,’" said Palma.
Palma said he agreed to pay $7,598 for one week on the docked cruise ship, but he was improperly charged an additional $7,598 for a total charge of $15,196.
While he had a great time at the World Cup cheering for Canada, he became increasingly frustrated after dozens of emails and phone calls to get the extra charge removed were unsuccessful.
