911 non-emergency lines for Lower Mainland police and fire dispatch partners are down
Global News
E-Comm is adamant that emergency 911 services are not being impacted.
The 911 service and 911 dispatcher in Metro Vancouver and the province say its non-emergency lines for Lower Mainland police and fire dispatch partners are currently down.
“As this situation is currently unfolding, we do not have a lot of details to share at this time but we do want to encourage any members of the public who have a non-urgent crime to report to defer to nonemergency.ca for a list of all local online crime reporting tools,” E-Comm staff wrote in an email.
E-Comm is adamant that emergency 911 services are not being impacted.
“Only dial 911 for life or death emergencies,” E-Comm staff said. “If you call 911 and hear an audio recording, do not hang up. We will answer your call ASAP.”
The outage is due to an “ongoing technical issue “ and the service said it does not have an estimated time for restoration.
The ambulance service and their non-emergency lines are not being impacted. Nor are police dispatchers on Vancouver Island.
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