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Shortcuts and a need for speed: Inside Amazon's delivery ramp up

Breaking News EmailsGet breaking news alerts and special reports. The news and stories that matter, delivered weekday mornings.SUBSCRIBENov. 27, 2019, 9:30 AM UTCBy David Ingram and Jo Ling KentAt one Amazon delivery facility last year near St. Petersburg, Florida, company badges hung on wall hooks, each one showing the name and photo of an approved driver.Every morning, drivers including those who had not passed background checks grabbed one before going out on the road, even if the badges had someone else’s name and photo on them. In other cases, drivers didn’t even bother with a badge. The practices were tacitly accepted by Amazon managers who had delivery quotas to meet, according to current and former employees of Amazon as well as ...
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