United States

Another example of shady inner workings of car rental services

Dear John: I rented a car from Avis on Sunday, 12/23/18, and returned it on Saturday, 12/29/18. I drove several hundred miles from New York City to Connecticut to Pennsylvania and returned it to the same location on East 11th Street in Manhattan with a full tank of gas. Upon return they gave me a receipt that I did not check carefully. A day or three later I noticed my credit card was charged $19.17 for gas. I tried to dispute this online with Avis. They declined my online dispute. I then walked to the East 11th Street location to appeal in person, but they would not help me. It’s all my fault for not checking my receipt. They entered in their system that I only drove 69 miles and, therefore, I owe them more money for gas. I canno ...